Last Updated: 18 February, 2024

Prime Parcel's Terms and Conditions

Learn about our domestic and international shipping agreements, user responsibilities, payment details, and more. Familiarize yourself with Prime Parcel's guidelines for a seamless shipping experience.

Introduction

Welcome to Prime Parcel. Please carefully read and understand the following Terms and Conditions before using our services. By accessing or using our website or any services provided by Prime Parcel, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

Definitions

"Prime Parcel": Refers to Prime Parcel and its affiliates.

"User": Any individual or entity using Prime Parcel's services.

Acceptance of Terms

By accessing or using our services, you agree to these Terms and Conditions. We reserve the right to update, change, or replace any part of these terms at our sole discretion. It is your responsibility to check this page periodically for changes. Your continued use of the service following the posting of any changes constitutes acceptance of those changes.

Services

Prime Parcel offers comprehensive domestic and international delivery services, encompassing customs clearance and robust logistics support. Our commitment is to provide seamless shipping experiences. The terms governing our services are outlined in this document and any additional agreements established between Prime Parcel and the User.

User Responsibilities

Users must provide accurate and complete information for deliveries. Prime Parcel is not responsible for delays or issues resulting from inaccurate or incomplete information provided by the User.

Payment and Fees

Users agree to pay all charges associated with the services provided by Prime Parcel. Details of payment options, fees, and related matters are outlined in our Payment Options page.

Refunds Policy

For information on refunds, please refer to our Refunds Policy.

Privacy Policy

The collection and use of personal information are governed by our Privacy Policy. Users are encouraged to review the Privacy Policy to understand how Prime Parcel handles personal data.

Acceptable Use Policy (AUP)

By using our services, Users agree to adhere to our Acceptable Use Policy (AUP). The AUP outlines acceptable and unacceptable uses of Prime Parcel's services and facilities.

Intellectual Property

All content and materials on the Prime Parcel website are the intellectual property of Prime Parcel. Users may not reproduce, modify, or distribute any content without prior written consent.

Limitation of Liability

Prime Parcel is not liable for any direct, indirect, incidental, or consequential damages arising out of the use or inability to use our services. Users assume all responsibility and risk for the use of our services.

Termination

Prime Parcel reserves the right to terminate or suspend services to Users at our discretion, without prior notice.

Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in the United Kingdom.

Contact Us

For any inquiries regarding these Terms and Conditions, please reach out to us via our Contact Page. We're here to assist with any inquiries you may have.

Thank you for choosing Prime Parcel.

We provide free pick up from your doorstep.