Last Updated: 18 February, 2024

Our Commitment to Your Privacy

At Prime Parcel, we prioritize the security of your information. Learn more about our Privacy Policy and our commitment to transparency and data protection. Your trust is our top priority.

Introduction

Welcome to Prime Parcel. This Privacy Policy aims to provide you with detailed information on how we collect, use, disclose, and protect your personal and non-personal information. By using our website and services, you agree to the terms outlined in this policy.

Information We Collect

Personal Information:

When you register, make purchases, or interact with our services, we may collect various personal details, including but not limited to names, addresses, contact information, and payment details.

Non-Personal Information:

We gather non-personal information such as browser details, device information, and website interactions. This data aids in improving user experience and optimizing our services.

Sensitive Information:

Prime Parcel does not intentionally collect sensitive information, including racial or ethnic origin, political opinions, religious beliefs, health information, or other similar data. Users are advised not to provide such information.

How We Use Your Information

Service Delivery:

Personal information is used to provide services, process transactions, and facilitate parcel delivery. This includes order processing, shipment tracking, and customer support.

Communication:

We may use your contact details to send service-related updates, notifications, and promotional information. Users have the option to opt out of promotional communications.

Analytics:

Non-personal information is employed for analytical purposes, helping us understand user behavior, improve our website, and tailor our services to better meet user needs.

Legal Requirements:

We may use and disclose information when required by law or to protect our rights and comply with legal processes.

Information Sharing

Trusted Partners:

We may share information with trusted partners and service providers involved in the delivery process, payment processing, and other essential services.

Legal Compliance:

Information may be shared with law enforcement or other authorities to comply with legal obligations and protect our rights.

Data Security

We employ industry-standard security measures to safeguard user data. These include encryption, firewalls, and secure server configurations. However, users acknowledge that no online platform is entirely immune to security risks.

Cookies and Similar Technologies

Prime Parcel uses cookies and similar technologies to enhance user experience, track preferences, and collect analytics data. Users can manage cookie preferences through their browser settings. For detailed information, kindly review our Cookies Policy.

Your Choices and Rights

Access and Control:

Users can review, update, or delete personal information by contacting us. Users also have the right to opt out of certain data processing activities.

Children's Privacy:

Prime Parcel does not knowingly collect information from individuals under the age of 13. If you believe a child has provided us with personal information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. Users are encouraged to review this page for any modifications.

Contact Us

If you have any questions or concerns about our Privacy Policy, please reach out to us via our Contact Page. Your privacy is important to us, and we're here to assist with any inquiries you may have.

Thank you for choosing Prime Parcel.

We provide free pick up from your doorstep.